At The Talent Services, we are committed to ensuring satisfaction for both recruiters and job seekers utilizing our platform. This Refund Policy outlines the terms under which refunds may be requested and processed, reflecting our dedication to a transparent and fair service.
Eligibility for Refunds
Memberships purchased on our platform are eligible for a full refund within 7 days from the purchase date, provided the membership benefits have not been utilized.
To be considered for a refund, members must contact our customer support team within this 7-day period to initiate a refund request.
Refund Process
To request a refund, users are required to contact our support team via email or phone, providing details of the purchase and reasons for the request.
Our team will review the request, and if eligible, will process the refund to the original payment method used at the time of purchase.
Refunds will typically be processed within a certain number of business days from the approval of the refund request.
Return Shipping Costs
For any physical items that need to be returned (applicable to specific services or promotional items), the user may be responsible for covering return shipping costs, unless the return is due to an error on our part (e.g., incorrect or faulty item).
Special Considerations
Custom services or services initiated at the request of the user may not be eligible for refunds.
Subscription services may be subject to prorated refunds based on the unused portion of the service.
Changes to Refund Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be communicated through our website, and users are encouraged to review the policy periodically.
Contact Information
For any questions or to request a refund, please contact our customer support team:
Email: info@thetalentservices.com
Phone: +1 (306) 900-2064
This Refund Policy is designed to be fair to both users and our firm, ensuring that we can continue to provide high-quality services to the recruitment and job-seeking community.
The insights for crafting this policy were derived from best practices in return and refund policies across various industries, emphasizing clarity, fairness, and customer satisfaction.